What's an omnichannel CRM?
It's the technical name for what you see here. CRM: your customer book, with every conversation and who's handling them. Omnichannel: all your channels in the same inbox.
Will I lose my WhatsApp number or my chats?
No. With coexistence, your number keeps working on your phone. From the moment you connect it, every conversation is also saved on the platform.
Do you charge per agent?
No. You pay for the platform, not per seat. If your team grows, the price doesn't change.
Do I need to be tech-savvy?
No. You buy online, the platform sets itself up and guides you step by step. If you have questions, we help on WhatsApp.
What happens to my number if I run bulk campaigns?
We send them through the official API, with Meta-approved templates, ideally from a line separate from your service line, to protect your number.